Getting Started
A guided onboarding journey for new SEAtS ONE customers — from kick-off to go-live.
📋 The basics
SEAtS ONE onboarding runs in four phases. Your SEAtS Project Manager guides you through each — no two go-lives are identical, but every one follows the same structured path.
Plan & prepare
Know your products Step 1
Confirm with your SEAtS Project Manager exactly which modules you've subscribed to — Attend, Engage, CRM, Scheduler, SmartSpace, Compliance. Each has its own setup and training material.
Browse SEAtS ONE products →Set up SFTP Step 2
SEAtS uses SFTP to receive your data files securely. You'll receive credentials for both production and UAT environments. Set this up before you can upload data.
SFTP setup guide →Onboard your data
Prepare & upload your data Step 3
Student, timetable, room, and module data must arrive in the SEAtS Data Interface format. We provide specification files and sample templates — your IT or data team prepares the exports, then we validate them together.
- Use the SEAtS Data Interface specification
- Validate against sample files before first upload
- Iterate in UAT until data is clean
Configure access
Configure SSO Step 4
Work with your IT team to set up Azure AD authentication before go-live. Single sign-on means no separate SEAtS passwords for staff or students — they use the same credentials they already know.
SSO setup →Designate your Admin Step 5
Identify and train an internal SEAtS Admin — your institution's owner for configuration, user management, workflows, and ongoing tweaks. They'll be your team's first point of contact.
Admin guides →Deploy & go live
Deploy attendance devices
If using card readers, iBeacons, or QR codes, your SEAtS team will assist with deployment, mapping rooms to devices, and end-to-end testing across at least one teaching block.
Device setup articles →Complete UAT & go live
Run User Acceptance Testing against your UAT plan, sign off, then we cut over to production. From here, your Admin owns the platform and the SEAtS team transitions to ongoing support.
Open a support case →Ready to start?
Your SEAtS Project Manager is your first point of contact for kick-off — they'll walk you through your specific project plan and timeline.
🧠 Product Knowledge Checks
Pick a product below and test your knowledge — 6 questions, instant feedback per answer.