SEAtS ONE Community

Ask questions, share tips, and connect with other SEAtS users and the product team.

1,247
Members
3,891
Discussions
12,540
Replies
98%
Questions Answered
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24 votes
Welcome to the SEAtS ONE Community Forum!
This is your space to connect with other SEAtS users, ask questions, share tips and tricks, and submit feature requests directly to our product team. Read the community guidelines before posting.
18 votes
How I reduced manual admin time by 3 hours/week using Attend automation
After configuring automated absence alerts and trigger workflows in SEAtS Attend, our team no longer manually chases students for attendance. Here's our exact setup with screenshots.
7 votes
Custom view filters not saving after logout — reproducible on Chrome
I've noticed that saved custom view filters in the student table are being reset every time I log out and back in. This started after the April 8th update. Anyone else seeing this?
31 votes
Top 5 CRM dashboard configurations for Personal Tutors
After piloting SEAtS CRM across our personal tutoring team, we found five dashboard layouts that dramatically improved case visibility. Sharing configs here for anyone to use.
5 votes
Best way to bulk import student data for the first time?
We're in our first week of setup and need to import ~12,000 student records. Is the CSV import the recommended route, or should we be using the API integration with our SIS?
11 votes
How are other institutions handling GDPR data retention in SEAtS?
We're due a GDPR audit in June and want to make sure our data retention policies are correctly configured in SEAtS ONE. Curious how others have approached this — any shared configs?

✨ Feature Requests — Vote for what you want next

142
Bulk case-close action in CRM with templated outcome notes
Allow tutors to close multiple student cases at once with a shared outcome note template, saving significant admin time at end of semester.
In Progress
118
Dark mode for the SEAtS ONE dashboard
A system-level dark mode toggle that respects OS preferences and reduces eye strain for staff working long hours.
Planned
97
Scheduler: recurring availability blocks and holiday calendar sync
Let advisors set recurring unavailability (e.g. every Tuesday afternoon) and sync with institutional holiday calendars to prevent bookings.
Under Review
83
Engage: WhatsApp/SMS channel for outreach campaigns
Add WhatsApp and SMS as delivery channels for engagement campaigns, alongside the existing email and app push notifications.
Open
61
SmartSpace: room booking directly from the mobile app
Allow students and staff to browse available spaces and make bookings directly from the SEAtS mobile app without needing to log in via browser.
Open

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