🛠️Onboarding & Setup

Configure and optimize your SEAtS ONE platform

🛠️ Onboarding & Setup

Technical guides for getting SEAtS ONE up and running.

📁 Data Onboarding

Data TypeWhat it ContainsRequired?
Student DataIDs, names, programmes, modules, campus, email addresses✅ Yes
Timetable DataScheduled classes, rooms, dates/times, enrolments✅ Yes
Room DataBuilding names, room codes, device associations✅ Yes
Staff DataStaff IDs, roles, email, associated modulesRecommended
Student PhotosHeadshots linked to student IDsOptional
Generic EventsNon-timetabled events — library visits, online activityOptional

Catalog Hierarchy: SEAtS uses a 5-level hierarchy — Faculty → School → Programme → Course → Module. Levels 2, 4 and 5 are mandatory. All names can be customised to your institution's terminology.

Direct Connect Integrations

🔗 SITS / e:Vision

Direct integration with Tribal SITS for student records and enrolment data.

🔗 Scientia / Semestry

Timetable integrations to keep scheduled events up to date automatically.

🔗 Moodle / VLEs

IMS Caliper and Moodle integrations for online engagement events.

🔗 Juniper MIST

Wi-Fi presence data from Juniper MIST networks for passive engagement tracking.

📡 SFTP Setup

RegionSFTP ServerPort
🇮🇪 Ireland / EUietransfer.seats.cloud62477
🇬🇧 UKContact your project manager62477
🇺🇸 USContact your project manager62477

Tip: Use private key (SSH2) authentication for improved security. Recommended tools: WinSCP (Windows) or Fetch (Mac). Contact your project manager for server thumbprints.

🔐 SSO Setup

SEAtS supports Azure AD SSO so staff and students use their existing credentials. Your IT team will need to register the SEAtS app in Azure AD. Contact your project manager for the full setup guide and intro video.

👤 System Administrator

Account Management

User accounts, access profiles, and permission groups in UAT and production.

Configuration

Lesson types, activity/absence types, workflows, contact groups, and notification templates.

Testing

Importing test files to UAT, testing logins and integrations, coordinating UAT.

Ongoing Maintenance

Rooms and device associations, custom fields, change requests, training coordination.

⚡ Workflows

Automate student engagement and attendance interventions.

📋

Plan

Define what happens at each stage — reminder at 80%, warning at 70%, escalation at 60%.

✏️

Design

Use the visual workflow designer in Admin to map stages, rules, and communications.

🧪

Preview

Run in preview mode to see estimated emails and stage changes before executing.

Approve & Run

Set to Auto Approved, Approved, or Not Approved. Full audit trail included.

SettingWhat it does
Act As AttendedMarks the student as attended for classes in the activity date range — preventing unwarranted alerts.
Act As BlackoutExcludes absences during the activity period from workflow calculations entirely.
Trigger EmailSends an automatic email to the student when this activity type is created.
Requires ApprovalActivities must be approved by an administrator before they take effect.
Is AppointmentMakes this activity available as a meeting type in manual interventions.

🖥️ Attendance Capture Devices

Physical and digital options for capturing student attendance.

🏫

Card Readers (ACDs)

Students swipe their campus card at wall-mounted readers. Up to 20 swipes/min. Mount 1–1.2m above floor level near main entrances. One reader per 100–150 students.

📡

iBeacons (BLE)

Bluetooth beacons in teaching spaces. The SEAtS mobile app detects the beacon and registers attendance automatically — no swiping needed.

📷

QR Codes

Generate a unique QR code per class. Students scan with the SEAtS mobile app. Ideal for flexible or off-campus teaching.

📍

GPS Check-In

Students check in via GPS through the app. Geofencing can verify they're physically on campus when checking in.

🔒 Security & Data Protection

Least-privilege access control and full GDPR compliance built in.

🏛️

Role-Based Access

Standard Users, Administrators, and Super Users. Permissions set at Faculty, School, Programme, Course, or individual student level.

📂

Staff Security File

Access permissions are set by importing a Staff Security File via SFTP — including Staff ID, modules, and Super User status. Changes apply automatically.

🛡️

GDPR Compliance

DPA templates for UK and Irish clients. Right to erasure is supported via the GDPR Student Delete feature.

🔑

Authentication

Your institution's SSO (e.g. Azure AD) controls who can log in. SEAtS controls what they can see once they're in.

🧠 Product Knowledge Checks

Pick a product below and test your knowledge — 6 questions, instant feedback per answer.

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🎬

Video coming soon

We're finishing up the video walkthrough for this feature. The written steps in this guide cover everything in the meantime — or reach out and we'll walk you through it directly.